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Zappos

Customer Service Number

zappos.com
TOLL-FREECompany-published number

Customer service (US)

1-800-927-7671
United States 24 hours a day, 7 days a week
View contact source Source reviewed 2026-09-20

Toll-free in the listed region. Mobile airtime or international charges may apply.

Independent directory. Travel Savvy Contacts is not Zappos’s customer-service team. The number above belongs to the stated provider. We do not connect calls, access customer accounts or process requests for the company.

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Telephone

Customer service (US)

1-800-927-7671

United States · 24 hours a day, 7 days a week

Source Source reviewed 2026-09-20

THE RECORD

About contacting Zappos

Before contacting Zappos about retail purchases, decide which part of the request needs attention. If an item arrived damaged, retain the packaging until the seller explains what it needs. Check the source beside the route for regional details before you proceed.

  • For a missing delivery, compare the store’s shipment update with the carrier’s tracking history.
  • If an item arrived damaged, retain the packaging until the seller explains what it needs.
  • Ask how a return will be recorded before sending the item or discarding its receipt.

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