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REI

Customer Service Number

rei.com
TOLL-FREECompany-published number

Product questions, orders and returns (US)

1-800-426-4840
United States
View contact source Source reviewed 2026-09-20

Toll-free in the listed region. Mobile airtime or international charges may apply.

Independent directory. Travel Savvy Contacts is not REI’s customer-service team. The number above belongs to the stated provider. We do not connect calls, access customer accounts or process requests for the company.

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THE RECORD

About contacting REI

The REI entry brings the destination, purpose and source of its retail purchases contacts into one place. A store pickup enquiry may be best handled by the collection location identified on the order. Availability and outcomes are decided by the provider, so no response time is promised here.

  • If an item arrived damaged, retain the packaging until the seller explains what it needs.
  • Ask how a return will be recorded before sending the item or discarding its receipt.
  • A store pickup enquiry may be best handled by the collection location identified on the order.

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