Telephone
Macys.com customer care
1-800-289-6229United States · Daily 8 am–10 pm Eastern
Credit accounts, furniture and mattresses have separately labelled contacts on the official page.
Source Source reviewed 2026-10-06Stores & purchases / CONTACT RECORD
Macy's
Customer Service Number
Macys.com customer care
1-800-289-6229 United States Daily 8 am–10 pm Eastern
View contact source Source reviewed 2026-10-06
Toll-free in the listed region. Mobile airtime or international charges may apply.
Independent directory. Travel Savvy Contacts is not Macy's’s customer-service team. The number above belongs to the stated provider. We do not connect calls, access customer accounts or process requests for the company.
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About contacting Macy's
Use this Macy's record to locate a published destination for your retail purchases enquiry. For a missing delivery, compare the store’s shipment update with the carrier’s tracking history. Check the source beside the route for regional details before you proceed.
- Check whether the item came from the named shop or another seller before using a return route.
- For a missing delivery, compare the store’s shipment update with the carrier’s tracking history.
- If an item arrived damaged, retain the packaging until the seller explains what it needs.
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