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Chewy

Customer Service Number

chewy.com
TOLL-FREECompany-published number

Customer service (US)

1-800-672-4399
United States 24 hours a day, 7 days a week
View contact source Source reviewed 2026-09-20

Toll-free in the listed region. Mobile airtime or international charges may apply.

Independent directory. Travel Savvy Contacts is not Chewy’s customer-service team. The number above belongs to the stated provider. We do not connect calls, access customer accounts or process requests for the company.

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Telephone

Customer service (US)

1-800-672-4399

United States · 24 hours a day, 7 days a week

Source Source reviewed 2026-09-20

THE RECORD

About contacting Chewy

Before contacting Chewy about retail purchases, decide which part of the request needs attention. A store pickup enquiry may be best handled by the collection location identified on the order. A source-review date describes the recorded evidence, not a promise of current availability.

  • For a missing delivery, compare the store’s shipment update with the carrier’s tracking history.
  • If an item arrived damaged, retain the packaging until the seller explains what it needs.
  • Ask how a return will be recorded before sending the item or discarding its receipt.

COMMUNITY EXPERIENCES

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